Click on one of the three tabs to read about General Updates, Known Technical Issues, or Archived Issues.
Though the Field Test ended on June 13, TIDE and ORS will remain open for additional time in order to allow designated administrators to finalize student information and to reconcile participation records. TIDE will stay open through June 20 and ORS will stay open through June 27.
To create a test session users must use the [Select All] button. The system will automatically select only those tests for which your students are eligible. Disregard the [sort by] radio buttons and test-specific checkboxes on the screen.
The secure mobile browser 2.2 for the iPad is available on the App store. This update is not required, but is strongly recommended and will improve students’ testing experience.
Online Reporting System (ORS) User Guide is now available.
The Online Reporting System enables authorized users to view test progress information for students participating in the spring 2014 Smarter Balanced Field Test. The ORS User Guide provides information about the ORS features that are available to authorized state, district, and school personnel. See Resources and Documentation for access to this document.
Smarter Balanced has shifted the start of the Field Test. The testing window will be Tuesday, March 25 through Friday, June 6.
Several of the Classroom Activities have been updated on March 13th. Please download and use the revised versions.
Test Administrator User Guide is now available.
This resource supports individuals using the Test Delivery System applications to manage testing for students participating in the Field Test. This user guide provides information about the Test Delivery System, including the Test Administrator and student applications. See Resources and Documentation for access to this document.
The document explaining how students can adjust the volume within the secure browser while testing has been updated. This document now includes instructions for students testing on desktops/laptops, iPads, Android tablets, and Chromebooks, and is located on the Test Administrator Resources section of the portal.
A widely used piece of software, OpenSSL, has been found to have a security hole, which could have been exploited. We are relieved to be able to announce that AIR servers in use for test delivery and the storage of student data do not make use of this software, and our users are not at risk of compromise from this security hole.
Audio Guidance for Test Administrators is now available. This document helps Test Administrators troubleshoot problems with audio features.
The Appeals functionality is now fully operational. This system allows authorized users to submit and view requests for invalidating, resetting, reopening or restoring student’s tests (more information about the Appeals process can be found in the TIDE User Guide on p. 47-62). All requests must be approved by a state education agency lead, through the TIDE Appeals system.
The Resources and Documentation page has been reorganized. The Additional Resources section has been divided into three sections to provide specific information for TAs, SCs and DCs, and students. This format is intended to support all users toward a successful Field Test experience.
The following Field Test downtimes have been updated.
The Field Test will be unavailable on the following dates:
|Field Test Downtime|
|Friday, April 11 – Sunday, April 13, 2014|
|Thursday, May 8 – Sunday, May 11, 2014|
A document has been posted with information for districts and schools starting the Field Test during window two, April 7 – April 25. The document includes various tips and important reminders based on feedback and questions that were received during the first week of the Field Test. See Resources and Documentation for access to this document.
Smarter Balanced has released several new resources designed to support test administration. See Resources and Documentation for access to these documents. Recently added documents are marked “new.”
Based on functional tests performed by Apple and assurances from Apple that the Single App Mode in iOS 6 and Autonomous Single App Mode in iOS 7 work the same way on all models of iPad, Smarter Balanced has agreed to support the iPad Air for use on the Field Test.
Smarter Balanced has released a comprehensive Field Test Communications Toolkit to assist member states—and their districts and schools—in providing information to key stakeholders about the upcoming Field Test. See Resources and Documentation for access to all the toolkit documents.
The TIDE appeals system will become available on April 1. If between March 25 and March 31, a district or school has an urgent need to submit an appeal in TIDE, please contact the help desk at 1-855-833-1969 or email@example.com.
When using the Secure browser 2.2 and iOS 7.1 on the iPad, students will be able to activate the native dictionary on text that they type in constructed response dialogue boxes. Students also can have the iPad read any text they write using the Speak Text feature. Smarter Balanced asks that test administrators monitor students during testing to prevent students from using these features. We will continue to work on addressing both issues, and we will make sure they are resolved for the operational assessment next year.
RESOLVED – During the login/test selection process, some 9th and 10th grade students were unable to select and begin their Non-PT tests, and were only able to see the PT tests that were assigned to them. This issue has been resolved. Students are now able to see and select from any eligible test that is part of the current test session.
Schools have reported to Smarter Balanced that when teachers or students access the Training or Practice Test via the secure browser on an iPad running the iOS 7.0 operating system, they experience intermittent problems when trying to select the correct grade from the grade drop-down menu.
To resolve this problem, the test delivery contractor recommends that users close out of the secure browser and log in again. Some users have indicated that this solution is not consistently successful, so multiple attempts may be required.
Please note that the grade drop-down menu will affect ONLY the Practice and Training tests. For the field test, students testing on an iPad using iOS 7.0 may be unable to use some of the drop-down menus in the test that would allow them to navigate back to previous questions. Please refer to the iPad Navigation document for alternate methods of navigating back to previous questions.
Upgrading to iOS 7.1 will address the “drop down” selector issues that were reported on the Practice Test and when navigating among items flagged for review.
RESOLVED – Beginning Monday, March 31, all students starting the ELA non-PT with a TIDE test setting of Closed Captioning will receive an ELA non-PT without listening questions. Students with Closed Captioning who have submitted the ELA non-PT or already navigated through listening items with assistance from the test administrator do not need to reset the assessment. (Note: On the operational assessment in the Spring 2015, Closed Captioning will be provided on ELA listening stimuli.)
RESOLVED - Chromebook users who upgraded to operating system version 34 may have been previously unable to successfully utilize the Text-to-Speech feature.
Chrome OS Kiosk App Update
AIR has released version 2.6 of the AIRSecureTest app. This version addresses the text-to-speech issues that occur in Chrome OS version 34. This app should automatically update on managed Chromebook devices. The update will also reset your secure browser settings.
When you open the AIRSecureTest app from the Chromebook login screen, the launchpad page will display. You will have to select your state and assessment program again. Once these are selected, the secure browser login page will load.
Users who did not update to Chrome OS version 33 or 34 may not receive the update automatically. To verify that the app has updated:
If automatic updates for extensions and apps are turned off for your Chromebooks, you will need to click [Update extensions now].
RESOLVED - Google recently released version 34 of its Chrome operating system. Google identified a known issue with this release that may have resulted in the AIRSecureTest mobile secure browser kiosk app not appearing on managed Chromebooks. This issue has been resolved.